Back to help center

Password-protect an envelope

When to use one, how to share it safely, what happens on a wrong password.

When to enable it

Useful when the document is sensitive enough that you want a second factor beyond the magic link. Examples: tax forms, employment letters with salary, anything you wouldn't want a forwarded email to expose.

How to share the password

Never put the password in the same email as the magic link — that defeats the purpose. Share it through a different channel: a text message, a call, a Signal/Slack DM, or in person.

Wrong password attempts

Each failed attempt is recorded in the audit trail (event type password_failed). We don't lock the link automatically yet, but persistent failures show up clearly in the audit log so you can spot abuse.

Still stuck?

Reach out and we'll help within two business days.